Lean Tools and Practices that Eliminate Manufacturing Waste

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Tools and Practices that Deal with Waste

Lean Manufacturing: A Primer described seven categories of waste. The following dozen or so fundamental technical tools and practices of lean manufacturing have long been used to curb or eliminate some of these types of waste. Note that this is not necessarily an exhaustive list, nor are the items within it in any particular order of importance.

This is Part Two of a multi-part note.

The Five S's

The first practice mentioned here sprang from the same Japanese system that originally gave birth to lean manufacturing. The five S's is a methodology for organizing, cleaning, developing, and sustaining a productive work environment to create a workspace that is more organized and efficient. The rationale behind the five S's is that a clean workspace provides a safer, more productive environment for employees and promotes good business. The five terms beginning with "S" are manual disciplines employees should use to create a workplace suitable for lean production. The first term, sort (seiri in Japanese), means to separate needed items from unneeded ones and remove the latter. The second term, simplify, straighten, or set in order (seiton in Japanese) means to neatly arrange items for use. Shine, sweep, or scrub (seiso in Japanese) means to clean up the work area to establish ownership and responsibility, while standardize, systemize, or schedule (seiketsu in Japanese) means to standardize efforts as checklists, so as to practice the preceding three principles of sort, simplify, and scrub on a daily basis. Finally, sustain (shisuke in Japanese) means to always follow the first four S's so as to create a disciplined culture that practices and repeats the Five S principles until they become a way of life for employees.

Visual Controls

In terms of tools, lean manufacturing tends to focus heavily on visual controls to make life straightforward for operators and to avoid errors. Visual control requires that the entire workplace is set up with visible and intuitive signals that allow any employee to instantaneously know what is going on, understand any process, and see clearly what is being done correctly and what is out of place. Typical visual control mechanisms include warning signs, lockout tags, labels, and color-coded markings. One example is andon, an electronic board that provides visibility of floor status as well as information to help coordinate the efforts to linked work centers, through signal lights that are green (for "running"), red (for "stop"), and yellow (for "needs attention"). The primary benefit of visual control is that it is a simple and intuitive method that shows an employee quickly when a process is functioning properly and when it is not.

Standardized Work

Knowing which processes to perform is as important as knowing when they are functioning properly. To ensure that the required product quality level, consistency, effectiveness, and efficiency are realized, documented step-by-step processes, or standard operation procedures (SOP), are needed to define the standardized work necessary to reduce errors and touch times. Standardized work is one of the most overlooked tools of lean manufacturing, despite entailing the useful creation and documentation of clearly defined operations for both workers and machines. Such clearly defined operations allow manufacturers to apply best practices to manufacturing processes. Standardized work also provides the foundation for continuous improvement, since documented processes can be more easily analyzed and improved. To define standardized work, SOPs should use pictures, words, tables, symbols, colors, and visual indicators to communicate a consistent, intuitive message to diverse workgroups. Such graphical instructions, also known as operation method sheets (OMS), explain each step in the sequence of event (SOE) defined for a given production line, and can design and produce visual work instructions on paper or on screen.

Mistake Proofing

As continual improvement is one of the primary concepts behind lean manufacturing, mistake proofing, or poka-yoke in Japanese, is an important waste reduction tool. Mistake proofing is an essential failsafe activity to prevent errors at their source. In simple terms, mistake proofing is any device, mechanism, or technique that either prevents a mistake from being made or makes the mistake obvious so as to avoid a product defect. The objective of mistake proofing is either to prevent the cause of defects in manufacturing or to ensure that each item can be inspected cost-effectively so that no defective items reach downstream processes. For example, in an assembly operation, if each correct part is not used, a sensing device detects that a part was unused and shuts down the operation, thereby preventing the assembler from moving the incomplete part to the next station or beginning another operation.

Total Productive Maintenance

Lean manufacturing further requires manufacturers to address equipment productivity issues through the adoption of total productive maintenance (TPM), which is a set of techniques, originally pioneered by Denso in the Toyota Group in Japan, that consists of corrective maintenance and maintenance prevention, plus continual efforts to adapt, modify, and refine equipment to increase flexibility, reduce material handling, and promote continuous flows (see Lean Asset Management—Is Preventive Maintenance Anti-lean?). TPM is operator-oriented maintenance that involves of all qualified employees in all maintenance activities. Its goal, hand in hand with the aforementioned five S's, is to ensure resource availability by eliminating machine-related accidents, defects, and breakdowns that sap efficiency and drain productivity on the factory floor. This includes setup and adjustment losses, idling and minor stoppages, reduced operating speeds, defects, rework, and startup yield losses.

Machine breakdown is a critical issue for the shop floor, as in a lean environment one machine going down can stop the entire production line or flow. Accordingly, TPM and other advanced enterprise asset management (EAM) options increase equipment reliability, and thus improve availability, reduce downtime, reduce product scrap (and wasted time managing that scrap), and increase machine tolerances (and consequently quality). As a further aid, diagnostics management features can automatically identify situations where the current maintenance strategy is not working and trigger a continuous improvement review. This often requires support for reliability driven maintenance (RDM), which can underpin the TPM strategy (see Reliability Driven Maintenance—Closing the CMMS Value Gap?). Finally, enterprise systems that can synchronize maintenance and production planning should maximize the available production time and contribute towards greater throughput and overall equipment effectiveness (OEE).

Simulation is another tool to help reduce maintenance-related waste. By supporting simulation, advanced service management systems typically include maintenance scheduling based on production plans, with automated update of the maintenance schedule based on actual finished production (with electronic links into the equipment's own runtime meters to schedule maintenance). The idea is to eliminate the following "big six" maintenance-related wastes.

1. Equipment downtime
2. Setup and adjustments
3. Minor stoppages or idleness
4. Unplanned breaks
5. Time spent making rejected product due to machine error
6. Rejects during start ups

Cellular Manufacturing

Moving from maintenance to manufacturing processes, the lean philosophy traditionally depends on cellular manufacturing, which is a manufacturing process that produces families of parts within a single line or cell of machines controlled by operators who work only within the line or cell. Manufacturing cells, arranged to ergonomically minimize workers' stretching and reaching for parts, supplies, or tools to accomplish the task, often replaced traditional, linear production lines to help companies produce products in smaller lot sizes, ensure a more continuous flow, and improve product quality. A related concept, nagara, is the Japanese term used to depict a production system where seemingly unrelated tasks can be produced by the same operator simultaneously. Nowadays, however, lean thinking is moving beyond pure cell- and product grouping-based production.

Single-digit Setup

Since lean manufacturing requires manufacturers to produce to customer demand only, it requires them to make products in ever smaller batches. This is opposed to the traditional long runs of equipment and the fallacy that it is more efficient to run a big, EOQ-based batch rather to run several shorter ones that include changeovers. Yet, long runs mean large inventories, which in turn tie up large sums of money and keep customers waiting longer for finished goods and services. This trend toward smaller batches has created a need to reduce setup and changeover times throughout the manufacturing process. This is accomplished via the various embodiments of the single-digit setup (SDS) idea of performing setups in less than ten minutes (e.g., through astute jigs, optimized sequencing of internal and external process activities, roller tables or conveyers, hydraulic clamps, knobs and quick, fasteners, etc.). Related to this is the single-minute exchange of die (SMED) concept of setup times of less than ten minutes, which was developed by Shigeo Shingo in 1970 at Toyota.

Pull System

A pull system is another key characteristic of lean, demand-driven manufacturing, since the ultimate goal here is to have the flow of materials controlled by replacing only what has been actually consumed. Pull systems, also known as kanban (coming from the Japanese words kan, which means "card", and ban which means "signal"), ensure that production and material requirements are based on actual customer demand rather than on inevitably inaccurate forecasting tools. A kanban signal, which can be a card, empty squares on the floor for bins, lights, or a computer software generated signal, triggers the movement, production, or supply of materials or components that are usually held in bins of a fixed size. The aim is to improve inventory control and shorten production cycle times by controlling the level of inventory and work by the number of kanbans in the system. Over time and with process improvements, the quantity of components in the kanban bin can be reduced or resized dynamically, on-the-fly, as required.

Pull systems and pull signals (i.e., any signal that indicates when to produce or transport items in a pull replenishment system) can be found in many operational departments. For example, in just-in-time (JIT) production control systems, a kanban card can be used as the pull signal to replenish parts for the using operation. In material control, the withdrawal of inventory can also be demanded by the using operation, with material not being issued until a signal comes from the user. Likewise, in distribution, there would be a pull system for replenishing field warehouse inventories, where replenishment decisions are made at the field warehouse itself, not at the central warehouse or plant.

Conversely, materials requirements planning (MRP) is a push system, which schedules production based on forecasts and customer orders. Thus, MRP creates plans to "push" materials through the production process based on forecasts that by nature cannot be accurate. That is to say, traditional MRP methods rely on the movement of materials through functionally-oriented work centers or production lines (rather than lean cells), and are designed to maximize efficiencies and lower unit cost by producing products in large lots. Production is planned, scheduled, and managed to meet a combination of actual and forecast demand. Thus, production orders stemming from the master production schedule (MPS) and MRP planned orders are "pushed" out to the factory floor and in stock.

Sequencing and Mixed-model Production

Another lean tool is sequencing, or determining the order in which a manufacturing facility will process a number of different jobs from one production line in order to achieve objectives (e.g., the quantities needed daily). This is also referred to as mixed-model production, as it makes several different parts or products in varying lot sizes so that a factory produces close to the same mix of products that will be sold that day. The mixed-model schedule or sequence governs the making and the delivery of component parts, including those provided by outside suppliers. Again, the goal is to build models according to daily demand. This is of paramount importance in the automotive industry, given that competition for a growing percentage of sophisticated consumers in the global marketplace is driving automotive original equipment manufacturers (OEM) to offer products with an ever-increasing number of features and options.

Today, from the perspective of pure functionality, cars and trucks are becoming a commodity, and competitive product differentiation can therefore be achieved mostly through offering unique colors, fabrics, styles, features, and option packages, which create thousands of potential combinations for any given type of vehicle. Stocking all of these combinations is price-prohibitive, while discovering whether a particular vehicle combination was produced is much too time-consuming, akin to finding the proverbial needle in a haystack. In addition, fastidious customers expect immediate availability of unique vehicle features and option sets. These factors create a conundrum—how to quickly and profitably deliver a customized, finished vehicle.

Allowing buyers to uniquely configure their own vehicle and delivering their "perfect order" within a reasonable timeframe requires a radical departure from the traditional methods of mass production. This new process identifies the unique, individual requirements of each vehicle and synchronizes its assembly with JIT delivery of specifically configured components from suppliers. These components are then delivered to the OEM assembly plant in the exact sequence that each car or truck goes down the final assembly line, which allows the OEMs to produce a tailored vehicle for each customer.

It boils down to the fact that suppliers today are confronted with the dilemma of guaranteeing high levels of customer satisfaction as measured in on-time deliveries and high product quality at reasonable costs, while simultaneously striving to maintain low levels of inventory. For instance, if a car buyer selects or modifies the color of leather seats in the vehicle he orders just one week before that vehicle starts production, how can the supplier provide it if it takes the supplier twelve weeks to buy the leather that goes onto the seats? Furthermore, within the supply chain itself actual requirements and projected demand for component parts are typically out of sync.


SOURCE:
http://www.technologyevaluation.com/research/articles/lean-tools-and-practices-that-eliminate-manufacturing-waste-18407/

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